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The Do’s and Don’ts of Phone Etiquette in the Workplace

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The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless customer experience with these phone etiquette tips.

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The Do’s and Don’ts of Phone Etiquette in the Workplace – Canada

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The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless customer experience with these phone etiquette tips.

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Amy describes ...

Fresh Ideas on how to make a Good First Impression – Canada

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This article offers several fresh ideas on how to make a good first impression on the trade show floor.

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Fresh Ideas on how to make a Good First Impression

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This article offers several fresh ideas on how to make a good first impression on the trade show floor.

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Staffing Strategies for Your Next Trade Show – Canada

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Explore how to improve engagement with staffing strategies at your trade show by setting goals, fueling energy and providing opportunity for interaction.

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Telemedicine – Canada

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This article explores the emerging technology of telemedicine, or using telephone and video conferencing.

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Telemedicine

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This article explores the emerging technology of telemedicine, or using telephone and video conferencing.

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Online meeting best practices

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This article outlines numerous best practices for conducting online meetings including tips on minimizing distractions, being engaging and more.

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Perfecting the sales pitch

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This article offers six simple tips for sales training looking to perfect their sales pitch.

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Role Play [VIDEO]

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After reading this Blue Paper, you should be able to stage your own role play exercise and build it into your training.

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