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Social Customer Service Part 1 [PODCAST]

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This podcast examines the rise of social customer service and explores top reasons customers love it.

Podcast
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Social Customer Service Part 2 [PODCAST]

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In this podcast, you'll learn how to master social customer service with social customer care best practices and guidelines.

Podcast
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Social Customer Service

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This Blue Paper explores why customers love social customer service through messaging and how brands can master social customer care.

Blue Paper
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Social Customer Service [INFOGRAPHIC]

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Learn about the rise of customer care via live chat, also known as social customer service. We also explore benefits and best practices.

Infographic
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Nostalgia Marketing

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This article looks at the trend of nostalgia marketing and offers tips for small businesses looking to use nostalgia to connect with and engage customers.

eNewsletter
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Nostalgia Marketing – Canada

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This article looks at the trend of nostalgia marketing and offers tips for small businesses looking to use nostalgia to connect with and engage customers.

eNewsletter
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Flexible work schedules – Canada

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This article explores the benefits of flexible work schedules, including enhanced productivity, increased employee wellness and improved job satisfaction.

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Flexible work schedules

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This article explores the benefits of flexible work schedules, including enhanced productivity, increased engagement and improved overall wellness.

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Telemedicine – Canada

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This article explores the emerging technology of telemedicine, or using telephone and video conferencing.

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Telemedicine

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This article explores the emerging technology of telemedicine, or using telephone and video conferencing.

eNewsletter