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Talent Analytics – Canada

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This article discusses talent analytics and explores how organizations use it to identify high performers, match skills with jobs and predict turnover.

eNewsletter
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Social Customer Service Part 1 [PODCAST]

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This podcast examines the rise of social customer service and explores top reasons customers love it.

Podcast
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Social Customer Service Part 2 [PODCAST]

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In this podcast, you'll learn how to master social customer service with social customer care best practices and guidelines.

Podcast
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Social Customer Service

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This Blue Paper explores why customers love social customer service through messaging and how brands can master social customer care.

Blue Paper
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Social Customer Service [INFOGRAPHIC]

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Learn about the rise of customer care via live chat, also known as social customer service. We also explore benefits and best practices.

Infographic
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Drone technology – Canada

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This article explores drone technology and how it can be used at a trade show to capture content, live stream and more

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Drone technology

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This article explores drone technology and how it can be used at a trade show to capture content, live stream and more.

eNewsletter
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How to use Beacon Technology at a Trade Show

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This article explores ways to use beacon technology at a trade show to increase engagement, map the trade show floor and enhance product demos.

eNewsletter
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How to use Beacon Technology at a Trade Show – Canada

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This article explores ways to use beacon technology at a trade show to increase engagement, map the trade show floor and enhance product demos.

eNewsletter
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Text Analytics [VIDEO]

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This video discusses how text analytics is used to make sense of unstructured data. Types of text analytics and vendor selection are also discussed.

Video