Kevin discusses ...

Customer Service Week Superheroes!

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It's Customer Service Week and each year we schedule some fun things around the office to celebrate the work that our team does to serve our customers.

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Suzanne describes ...

Embroidery Made Easy

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In this post, Suzanne Worwood describes how products retailer 4imprint is simplifying the process of ordering embroidered business gifts.

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Kevin describes ...

Some Good Reading for People Who Know People Make the Difference

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The great conversation and thinking about topics related to people inspired by the SHRM Conference prompted me to pull together a list of several Blue Papers.

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Kevin describes ...

Case Study #12 – Sunshine Rewards Builds More Than a Membership List

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What makes a community a close one? At online couponing and rewards company SunshineRewards.com, its customers do.

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Kevin discusses ...

New Wrinkles and Attention to Detail – Post 3 from Las Vegas

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Awards, not those nifty ones that pop up around a great smile. I’m talking about the process of taking something that’s been around awhile.

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Kevin describes ...

Putting Your Message On Something Fun Never Goes Out of Style – Post 2 From Las Vegas

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Building a promotion around having fun is a great way to connect with someone.

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