Mark suggests ...

Constructing the perfect team: Understanding workplace personalities – Canada

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You can look around the office and point out personality distinctions among your colleagues and understand what they add to the office culture.

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Finding the perfect match – Canada

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Sure, it’s important for your business and your business planning to appeal to potential customers, but equally vital for your customers to be a good fit.

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Alexis discusses ...

Finding the perfect match

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Your company is having branding done by the clients you do business with. Good customers fortify your brand.

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Suzanne writes ...

Packaging and Praise

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The article discussed how we don't give praise often enough and the effects that has in terms of missed opportunities.

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Matt suggests ...

Staking Your Claim and Choosing Your Customers

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The customer may always be right, but that doesn't mean the customer is always right for you. Learn ways to improve your customer service.

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Kevin discusses ...

Case Study #13 – Divesco Delivers Value

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Being on top of the game is critical to success. That's why Jackson, Miss.-based Divesco makes efficiency and customer service its top priorities.

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Kevin recommends ...

Case Study #8 – Upper Valley Community Credit Union Knows It’s All About People

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"It's about the people here, not sales," said Deb Prior, director of marketing and community development at UVCCU.

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Kevin discusses ...

Case Study #4 – Pronto Delivery Delivers the Goods

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In a world full of FedExT and UPST drivers, how can a small business courier, freight and logistics company survive?

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Kevin describes ...

Customer Case Study #1 – South-West Texas Border Small Business Development

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More than 1000 Small Business Development Centers nationwide provide free professional business advice.

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Kevin describes ...

Kudos to Kay’s All Swim School

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I received this picture from our customer, Dr. Kay of Kay’s All Swim School. In so many ways it encapsulates the perfect use of a promotional product

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