twitterYouTubetwitterFacebook

Using your health care system’s intranet effectively

The intranet – for some health care organizations, this is the hub for all things HR and the primary source of internal news, a place that is visited frequently and relied upon heavily. For others, it’s a static wasteland of mismatched documents, broken links and virtual cobwebs. The question is, is your organization the former or the latter?Here are a few tips for ensuring that your intranet is an innovative tool, helpful to all employees … and better yet, used by all employees, too:

  • Consider what you have already
    Conduct usability testing and distribute electronic surveys to staff to discover how they use the intranet, what they use most on the intranet, what they think should be added to the intranet and other insights. Then, take this information to ditch or redevelop the content people aren’t using or can’t find and play up and refine the content that gets the most use and highest volume of traffic. Encourage a variety of staff from multiple departments—from physicians and nurses, to administrators and volunteers—to participate in these usability studies and surveys by offering some sort of incentive, like a pedometer or a stainless steel sport bottle.
  • Provide compelling content and useful resources
    Content that users find interesting and useful, as well as content that is updated frequently, is key to the success of every intranet. Content should include the obligatory HR documents, organizational handbooks and best practice guides, brand guidelines, emergency preparedness plans and more. Beyond this, content should also include news, announcements and other editorial content, as well as content that appeals to the needs of employees. Fairview Health Services, based in Minneapolis, even offers users the opportunity to post carpool opportunities and also features a marketplace where users can post items and homes for sale, apartments for rent and more. Need some more pointers on content? Here you go…

    • Submit requests for staff and volunteer contributions—content doesn’t just have to come from the marketing department. One of the best ways to keep the intranet relevant to staff is to provide content that they have a vested interest in. If they need an extra push to submit an article, consider hosting editorial contests regularly—articles can be submitted by anyone and voted on by readers. Winners can receive prizes like a gourmet cookie assortment or a logoed Adventure Line Watch.
    • Try internal blogging—get different departments involved and even encourage your CEO to contribute, too.
    • Go beyond offering organizational news—use RSS feeds to pull in industry news feeds or local news coverage. Or, take a cue from IBM’s intranet and personalize news feeds based on each individual user. Employees there receive internal and external news based on self-created profiles outlining their jobs and interests. Those in finance, sales and management also have job-specific “portlets” providing all the tools and applications they need directly from their home page.
    • Think outside the box— consider a marketplace like the one offered by Fairview. Build an intranet that allows for HR and administrative forms to be submitted online or incorporate an e-commerce function for submitting office supply orders.
  • Be sure to integrate with external sites and enable social engagement
    Be sure to integrate your health care organization’s entire online presence into your intranet. Don’t just link to other intranet sites, link to the public facing website, industry sites and local news coverage of your organization and its patients.

Don’t forget to be social, either. By integrating social media tools and networking features into your organization’s intranet, employees are enabled to casually—yet productively—connect and engage with hospital leadership, administrators, executives and colleagues through customized profile pages, employee and department blogs and videos, and through online meetings and webinars. Some hospital systems have even found intranets to be a channel of communication that fosters broader-work related collaboration.

  • Incorporate alerts and messaging
    Being able to use your hospital’s intranet to communicate with employees during an emergency serves as an educational vehicle and an integral part of your hospital’s foundation. Consider pop-up alerts, prominently placed links to important emergency materials or splash pages that appear as the homepage of the intranet with emergency processes when an emergency is occurring.
  • Promote the intranet regularly
    Out of sight, out of mind. Remind employees of what can be found on the intranet and how to access it regularly. Promote new editorial content, encourage blog commenting and more by marketing the intranet internally. Cross promote with internal e-mails, post reminders on flyers or table tents in break rooms. Hand out swag items, like pens and notepads with a fun tagline and organization logo.

Hospitals with properly designed intranets regularly report a marked improvement in their ability to increase efficiency, unite their staff, promote corporate culture and effectively communicate throughout the health care system. Consider using your health care organization’s intranet most effectively today.

Share:    FacebookFacebook   TwitterTwitter

September
MonthlyWeeklyDaily
Adopt a Rescued  Rabbit Month
AMD/Low Visions Awareness Month
American Heart Month
Bake for Family Fun Month
International Boost Self Esteem Month
International Expect Success Month
Festival of the Camellias Month
February is Fabulous Florida Strawberry Month
Learn Italian Month
Library Lovers Month
Marfan Syndrome Awareness Month
National African American History Month
National Bird Feeding Month
National Black History Month
National Cherry Pie Month
National Children’s Dental Health Month
National Get to Know and Independent Real Estate Broker Month
National Parent Leadership Month
National Pet Dental Health Month
National Senior Independence Month
National Time Management Month
National Weddings Month
North Carolina Sweet Potato Month
Plant the Seeds of Greatness Month
Relationship Wellness Month
Responsible Pet Owner’s Month
Return Shopping Carts to the Supermarket Month
Wise Health Care Consumer Month
Youth Leadership Month
Children’s Authors & Illustrators Week: 1-7
National Patient Recognition Week: 1-7
Solo Diners Eat Out Weekend: 1-7
Women’s Heart Week: 1-7
International Networking Week: 7-11
Boy Scout Anniversary Week: 3-9
International Snow Sculpting Week: 4-6
National Consumer Protection Week: 4-10
Dump Your Significant Jerk Week: 6-12
Freelance Writers Appreciation Week: 6-12
International Coaching Week: 6-12
Jell-o Week: 6-12
Congenital Heart Defect Awareness Week: 7-14
Just Say No to Powerpoints Week: 7-11
National Green Week: 7-11
National School Counseling Week: 7-11
Publicity for Profit Week: 7-13
Risk Awareness Week: 7-14
Love Makes the World Go Round; But, Laughter Keeps Us From Getting Dizzy Week: 8-14
Worl Duchenne Muscular Dystrophy Awareness Week: 8-14
Celebration of Love Week: 10-16
Random Acts of Kindness Week: 12-15
International Flirting Week: 12-18
Alzheimer’s and Dementia Awareness Week: 14-21
Love a Mench Week: 14-20
National NestboxWeek: 17-23
National Condom Week: 14-21
International Friendship Week: 17-23
National Engineers Week: 20-26
National Entrepreneurship Week: 20-27
Build A Better Trade Show Image Week: 20-26
National Eating Disorders Awareness Week: 20-26
Learning Disabilities Week: 23-26
Texas Cowboy Poetry Week: 25-27
Telecommuter Appreciation Week: 27-3/5
Peace Corps Week: 28-3/6
1: African American Coaches Day
1: Freedom Day
1: G.I. Joe Day
1: Give Kids A Smile Day
1: Hula in the Coola Day
1: Robinson Crusoe Day
2: Candelmas
2: Groundhog Day
2: Groundhog Job Shadow Day
2: Hedgehog Day
2: Imbolic
2: National Girls & Women in Sports Day
2: Sled Dog Day
3: Chinese New Year
3: Four Chaplains Memorial Day
3: The Day the Music Died
4: Bubble Gum day
4: USO Day
4: Wear Red Day
4: World Cancer Day
5: MOBIUS Awards Day
5: Move Hollywood & Broadway to Lebanon, PA
5: Weatherman’s [Weatherperson’s] Day
6: Dump Your Significant Jerk Day
6: Super Bowl XLV
7: Ballet Day
7: Wave All Your Fingers at Your Neighbor’s Day
8: Boy Scout Anniversary Day
8: Laugh and Get Rich Day
10: Plimsoll Day
11: Pro Sports Wives Day
11: National Shut-in Visitation Day
11: Satisfied Staying Single Day
11: White Shirt Day
12: Darwin Day
12: Lincoln’s Birthday
12: NAACP Day
12: Oglethorpe Day
12: Safety Pup Day
13: Man Day
13: Employee Legal Awareness Day
14: Clean out Your Computer Day
14: World Marriage Day
14: Ferris Wheel Day
14: Library Lovers Day
14: National Have a Heart Day
14: World Congenital Heart Defect Awareness Day
14: League of Women Voters Day
14: National Call in Single Day
14: National Donor Day
14: Race Relations Day
14: Quirky Alone Day
14: Valentine’s Day
14: World Marriage Day
15: Susan B. Anthony Day
15: National Gum Drop Day
16: Kyoto Protocol Day
17: My Way Day
17: National PTA Founders Day
17: World Human Spirit Day
19: Chocolate Mint Day
20: Love Your Pet Day
20: Northern Hemisphere Hoodie Hoo Day
21: Presidents Day
21: International Mothers Language Day
22: Single Tasking Day
22: George Washington’s Birthday
22: Spay Day USA
23: Curling is Cool Day
23: Iwo Jima Day
23: Inconvenience Yourself Day
24: Introduce a Girl to Engineering Day
24: National Chili day
24: National Personal Chef’s Day
26: American Birkenbiener Race
26: For Pete’s Sake Day
26: Levi Strauss Day
26: Open that Bottle Night
28: Floral Design Day
28: National Tooth Fairy Day
28: Purim
28: Rare Disease Day
29: Leap Year Day
March
MonthlyWeeklyDaily
American Red Cross Month
Deep Vein Thrombosis (DVT) Month
Deaf History Month
Employee Spirit Month
Expanding Girls’ Horizons in Science & Engineering Month
Honor Society Awareness Month
Humorists Are Artists Month
International Expect Success Month
International Ideas Month
International Listing Awareness Month
International Mirth Month
Irish-American Heritage Month
Music In Our Schools Month
National Athletic Training Month
National Caffeine Awareness Month
National Cheerleading Safety Month
National Chronic Fatigue Syndrome Awareness Month
National Clean Up Your IRS Act Month
National Colorectal Cancer Awareness Month
National Craft Month
National Ethics Awareness Month
National Eye Donor Month
National Frozen Food Month
National Multiple Sclerosis educations & Awareness Month
National Kidney Month
National Nutrition Month
National On-Hold Month
National Social Work Month
National Talk to Your Teen About Sex Month
National Umbrella Month
National Women’s History Month
Optimism Month
Play the Recorder Month
Poison Prevention Awareness Month
Read Across America
Save Your Vision Month
Small Press Month
Spiritual Wellness Month
Supply Management Month
Workplace Eye Health and Safety Month
Youth Art Month
Holy Humor Month
National Alternative Fuel Autos Month (3/15-4/15)
National Cheerleading Week: 1-7
National Ghostwriters Week: 1-7
National Write A Letter of Appreciation Week: 1-7
Universal Human Beings Week: 1-7
Iditarod Race: 5-20
American Council on Education: 5-8
Celebrate Your Name Week: 6-12
National Consumer Protection Week: 6-12
National Pancake Week: 6-12
National Words Matter Week: 6-12
Save Your Vision Week: 6-12
Read an E-Book Week: 6-12
Return The Borrowed Books Week: 6-12
Teen Tech Week: 2-8
Women in Construction Week: 7-11
Newspaper in Education Week: 7-11
National Procrastination Week: 7-13
National Sleep Awareness Week: 7-13
National School Breakfast Week: 7-11
Telecommuter Appreciation Week: 7-13
Universal Women’s Week: 8-14
Turkey Vultures Return to the Living Sing: 11-17
World Rattlesnake Round-up: 11-13
Campfire USA Birthday Week: 17-23
Wildlife Week: 13-20
International Brain Awareness Week: 14-19
National Inhalant and Poisons Awareness Week: 15-21
National Money Week: 17-19
American Crossword Puzzle Weekend: 18-20
Sherlock Holmes Weekend: 18-20
American Chocolate Week: 20-26
Consider Christianity Week: 20-26
National Agriculture Week: 20-26
National Animal Poison Prevention Week: 20-26
National Poison Prevention Week: 20-26
Act Happy Week: 21-27
Pediatric Nurse Practitioner Week: 21-27
Week of Solidarity with People’s Struggling Against Racism & Discrimination: 21-27
World Folk Tales & Fables Week: 21-27
Wellderly Week: 21-27
YoYo and Skill Toys Week: 23-27
National Cherry Blossom Festival: 26-4/10
National Cleaning Week: 27-4/2
Root Canal Awareness Week: 27-4/2
National Protocol Officer’s Week: 28-4/5
MIAEYC Early Childhood Week: 31-4/2
1: Beer Day
1: Be Positive – Do Something Day
1: Peace Corps Birthday
1: Pig Day
1: Plan a Solo Vacation Day
1: Refired, Not retired Day
2: Namesake
2-4: Sherlock Homes Day
3: Fun Facts About Names Day
3: NEA’s Read Across America Day
3: I Want You to Be Happy Day
3: National Anthem Day
3: What If Cats and Dogs Had Opposable Thumbs? Day
4: Benjamin Harrison Day
4: Courageous Follower Day
4: International Scrapbooking Industry Day
4: March Forth-Do Something Day
4: National Grammar Day
4: Old Inauguration Day
4: Peace Corps Day
4: Unique Names Day
5: Learn What Your Name Means Day
5 & 8: Saint Piran’s Day
6: Nametag Day
7: Middle Name Pride Day
7: Shabbat Across America/Canada Day
7: World Day of Prayer
8: Day for Women’s Rights & International Peace
8-9: Eggsibit
8: Genealogy Day
8: Girls Write Now Day
8: International Working Women’s Day
9: Check Your Batteries Day
9: Daylight Savings Time Begins
9: Get Over It Day
9: Panic Day
10: Mario Day
10: Napping Day
10: Salvation Army Day
11: Daylight Savings Time Begins
11: Dream 2008 Day
11: Organize Your Home Office Day
12: Girl Scout Day
13: Good Samaritan Involvement Day
13: National Open An Umbrella Indoors Day
13: World Kidney Day
14: International Ask A Question Day
14: MOTH-ER Day
14: Pi Day (as in math)
15:Brutus Day
15: Ides of March
15: International Day of the Seal
15: Maple Syrup Day
15: National Quilting Day
15: True Confessions Day
16: Curlew Day
16: St. Urho’s Day
17: Campfire Girls Day
17: Freedom of Information Day
17: St. Patrick’s Day
17: Well-Elderly or Wellderly Day
18: Awkward Moments Day
18: Forgive Mom and Dad Day
18: National Biodiesel Day
19: Act Happy Day
19: National Chocolate Carmel Day
19: Swallows Return to San Juan Capistrano Day
20: Absolutely Incredible Kid Day
20: Companies that Care Day
20: Great American Meat Out Day
20: Proposal Day
21: National Agriculture Day
21: Good Friday
21: Memory Day
21: International Day for the Elimination of Racial Discrimination
21: Purim
21: World Down Syndrome Day
22: As Young As You Feel Day
22: International Goof-off Day
22: World Day for Water
23: Easter
23: National Puppy Day
23: Near Miss Day
23: O.K. Day
23: World Meteorological Day
24: National Chocolate Covered Raisins Day
24: United Nations: World Tuberculosis Day
25: American Diabetes Association Alert Day
25: National Day of Celebration of Greek & American Democracy
25: Pecan Day
26: Legal Assistants Day
26: Make Up Your Own Holiday
27: Education and Sharing Day
27: Kite Flying Day
27: Quirky Country Music Song Titles Day
29: Knights of Columbus Founders Day
29: National Mom & Pop Business Owner’s Day
29: Texas Loves the Children Day
30: Doctors Day
30: Grass is Always Browner on the Other Side of the Fence Day
30: Pencil Day
31: Bunsen Burner Day
31: National “She’s Funny the Way” Day
Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Hot Products

Shop 4imprint's Hottest Products!

Shop Now

Sale Products

Shop 4imprint's Sale Products!

Shop Now

New Products

Shop 4imprint's Newest Products!

Shop Now

Leave a Comment

Your email address will not be published. Required fields are marked *