In this issue: Privacy: Handle with care
|As a health care professional, it is your duty to protect patients from harm. This includes practicing discretion and safeguarding your patients’ privacy. However, as the world we live in becomes increasingly connected, guarding patients’ privacy becomes more and more difficult.According to a survey published by the Journal of the American Medical Association, 30 percent of state medical boards reported complaints of online violations of patient confidentiality. This figure is likely similar in Canada, where it’s becoming increasingly common to read about healthcare-related privacy breaches in the news. For instance, in Newfoundland earlier this year, an Eastern Health administrative employee resigned after being caught inappropriately looking at patients’ medical records. It’s not just admin staff organizations need to worry about, either. A collaborative study performed by CareContinuum Alliance and QuantiaMD® found that 13 percent of physicians admit to having discussed individual cases with other physicians via public online forums. This e-newsletter will discuss best practices you can share with your entire team to be sure you’re handling your patients’ right to privacy—both online and off—with utmost care. Keep reading to find out more.|
Protecting your patients’ privacy
Protecting patients’ privacy goes beyond social media policies and password-protected laptops. It requires handling all cases with total discretion and a commitment to maintaining confidentiality at all costs. Here’s how:
“Privacy breach accessed 20 patient records: Eastern Health.” CBC News. 13 May 2014. Web. Retrieved 06 Oct. 2014.
Budryk, Zack. “Social media abuse: Clinicians reveal patient info online.” FierceHealthcare. N.p., 15 Jan. 2014. Web. Retrieved 25 Sept. 2014.
“Use discretion in the waiting room.” HCPro via Ambulatory Safety Monitor. N.p., 17 Feb. 2005. Web. Retrieved 26 Sept. 2014.
Neporent, Liz. “Nurse Firing Highlights Hazards of Social Media in Hospitals.” ABC News. ABC News Network, 08 Jul. 2014. Web. Retrieved 26 Sept. 2014.
Larson, Eric. “Should This Doctor Have Slammed Her Patient on Facebook?” Mashable. N.p., 11 Feb. 2013. Web. Retrieved 26 Sept. 2014.
Submit your review