Traditionally, organizations pursue employee development through in-house training programs, education reimbursement, external courses and on-the-job learning. Many of these training options focus on hard skills like technical aptitude, better writing, technology or finance. More rare are the training options that build soft skills—things like teambuilding, conflict resolution and creating consensus. That’s where employee volunteering can make a difference. By contributing time and talents to the community, employees gain learning opportunities that may not be available within the organization.

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