Real collaboration is about stepping outside of established roles and traditional institutional structures to focus on results. Real collaboration is messy, and it involves a lot of collisions. Roles overlap, information gets disseminated with little gatekeeping, and authority has a tendency to get usurped by the group as a whole. For many organizations, it pushes them too far out of their comfort zones because it forces them to deal with the conflict that’s a natural by-product of effective collaboration.

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